Tomáš Prášek

Founder & CEO

Dear Eventival Clients,

     In May, we will simplify the way in which people log in to their individual Visitor Pages. Until now, everyone had to create a new account for each Visitor Page they wanted to use (to submit a film, buy accreditation, check the Who is Here or change a profile photo). Soon they will only need one Eventival Account to access any Visitor Page.

How will Visitor Page users benefit?
     The constantly growing number of Visitor Page users is now reaching 400,000. Some use only one Visitor Page, but most are registered in many, sometimes as many as 20 different ones, and they naturally complain about having to create new accounts over and over and forgetting old passwords.  The single Eventival Account will resolve this.
     Many people will also appreciate the possibility of logging in with their Facebook and Google accounts.
     Eventival Account will also simplify access to the Back Office and the current and future integrations: ticketing systems, 1-to-1 meeting platforms, mobile apps and more.

How will Back Office users benefit?
     Simplifying the login process by creating one Eventival Account will relieve you of dealing with your Visitor Page users’ registration issues as these will now be directed at our support team at help@eventival.com, a dedicated email channel for all Visitor Page users.

Does it mean that we’re replacing the individual Visitor Pages with only one?
     Not at all, your Visitor Page stays as it is - an online customisable interface, separate from every other Visitor Page. In addition, everyone’s current accounts and passwords will remain valid. The only thing that changes is how people log in.

What next?
     In the following days, we will tell you which small adjustments in the Visitor Page Setup you may have to make on your side, and the exact day of the launch.
     We hope that you and hundreds of thousands of your filmmakers, guests and other participants will appreciate this major improvement of the user experience.